The Skin Gym New York

I purchased the Skin Gym Litlift LED Facial Tool at a retail store; however it did not charge, after the first time of use. Getting close to Christmas, I put it aside and when I did go to return it for another, I was told, I waited over 30 days, and would need to go through the manufacturer to be fixed/replaced. Joan, in Customer Care, asked if I would send it back, with a receipt, and they would check it out.The Skin Gym was the first time I ever used Red and Blue LED light, and loved how easy and effective it worked, and so affordable. Joan kept in touch with me, and notified me, I would be getting a replacement. Life is easier, when you work with a Customer Care rep, who you don’t feel you’re putting you on the defense. She was kind and gracious, making my return an easy task. I truly hope Joan has a long an illustrious career with Skin Gym.

If I could give Effie more than 5 stars, I would. She has completely changed my skin and given me more confidence. Before Effie, I felt like I had tried almost everything. I was on several creams from the dermatologist and had many appointments with other estheticians. As a last resort I was going to go on Accutane, but luckily I found Effie. Not only does Effie pay incredible attention to detail, but she genuinely cares for her clients. Effie creates such a welcoming environment! Without her, I would not be where I am today. I am so grateful for Effie and all that she has done and continues to do for me!

If I could give more than 5 stars I would! If you're looking for a relaxing and rejuvenating facial, look no further than The Skin Gym NYC. It was my first facial by Effie and won’t be the last, she’s friendly and very professional. The Spa is very clean and organized, I felt very relaxed from the moment I enter the spa. Effie was very thorough with the treatment and made sure to address all my questions and concerns. I had a facial massage done at the beginning of the treatment and it certainly released all the stress showing on my face after a long week of work. My skin was analyzed for the first time and was very incredible to know what type of skin I have and how to take care of it. She is very knowledgeable and educated about the skin and the treatments. Was very blessed with the visit. Thank you, Effie!!! 😊